We're Hiring!

Sounds like a team you want to grow with?

• International Document Agent

  Document Authentication Canada is one of the leading international document certification service providers in Canada. We work closely with Global Affairs Canada and embassies throughout Canada to authenticate and legalize documents on behalf of our international clients.

  Our team is dedicated to ensuring fast, accurate and reliable document authentication, and embassy or consulate legalization for our international clients.

  We are looking for International Document Agent to join our team

  In this full-time role, you will:

  • Deliver outstanding multi-channel (phone, chat, email, social media, blog, CRM, etc.) customer support.
  • Share user feedback with internal marketing and management team to identify customer needs and translate user insights into a better service experience.
  • Contact government offices and embassies to verify international document certification requirements.
  • Contact Corporate Clients about their accounts.
  • Prepare and coordinate national and international document shipping.
  • Process documents through Global Affairs Canada and corresponding embassies and consulates.
  • Collect and file pending and completed orders.
  • Handle reports, presentations and correspondence.

  As a successful candidate for this position, you must have

  • Prior experience with international document certification or diplomatic affairs is a must.
  • Excellent communication skills and experience dealing with international clients.
  • Excellent writing skills with an articulate, conversational style.
  • Enthusiasm about working in an international, multi-cultural environment.
  • Ability to consistently complete tasks with accuracy and timeliness.
  • Excellent phone skills and client management experience.
  • Great organizational and planning skills.

  We would love to hear from you if your interested in this unique opportunity.

  Job Types: Full-time, Part-time, Permanent

Don't see an opening that fits your background?

You can still apply. We'd love to learn more about why you're interested in joining DAC and how you'd like to add value to the team. We're always looking for talented people!

Email your resume with a cover letter to: [email protected]