Indonesian Embassy in Canada
The Embassy of Indonesia in Canada, located in Ottawa, serves as the official diplomatic mission representing Indonesian interests. It provides consular services to Indonesian citizens and supports Canadians engaging with Indonesia. Core services include visa issuance, passport renewal, civil registration, and legalization of Canadian documents for use in Indonesia. Applications can be submitted in person or by mail, and processing times vary depending on the service. The Embassy also fosters bilateral cooperation through diplomacy, trade, education, and cultural exchange.
Table of Contents
Indonesian Embassy in Canada
Located in Ottawa, the Embassy of the Republic of Indonesia serves as Indonesia’s official diplomatic representation to Canada. The Embassy oversees political, economic, cultural, and public affairs, while also providing direct consular services to Indonesian citizens and foreign nationals. These services include passport issuance, visa processing, civil registration, and document legalization for use in Indonesia.
For Canadian citizens and other residents, the Embassy handles applications for short-term visitor visas, long-stay visas for study, work, or family reunification. It offers guidance on Indonesia’s immigration procedures. All consular services are managed centrally in Ottawa, with appointments required for in-person submissions.
Beyond consular responsibilities, the Indonesian Embassy actively promotes bilateral cooperation with Canada through trade, investment, education, and cultural exchange. It engages with Canadian institutions, businesses, and communities to strengthen Indonesia–Canada relations and foster mutual understanding.
Contact details
Embassy of the Republic of Indonesia – Ottawa
- 55 Parkdale Avenue Ottawa, Ontario K1Y 1E5, Canada
- +1 613 724 1100
- Email (General inquiries): [email protected]
- Email (Consular services): [email protected]
- +1 613 724 1105
- Indonesian Embassy
Opening Hours
Indonesian Embassy in Ottawa
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Telephone inquiries: Monday–Friday, 09:00–16:00
Consular counter (by appointment only): Monday–Friday, 09:30–12:30
Closed: Saturdays, Sundays, and public holidays observed by Indonesia and Canada
Payment methods
Fees are payable in Canadian dollars. Accepted payment methods include:
- Exact cash (for in-person submissions)
- Bank draft or money order made payable to the Embassy of the Republic of Indonesia
- Personal cheques and credit cards are not accepted
- For eVisa applications, payment is processed online via Indonesia’s official immigration portal at evisa.imigrasi.go.id
All fees are non-refundable, and applicants must ensure all required documents are complete before submission.
Important Notes on Consular Jurisdictions
The Embassy of Indonesia in Ottawa is the sole diplomatic and consular mission serving all provinces and territories across Canada. There are no consulates or honorary offices. All consular services, regardless of location, must be directed to the Embassy in Ottawa.
List of Consular Services at the Indonesian Embassy in Canada
For Indonesian Citizens in Canada
- Passport issuance, renewal, and replacement
- Civil registration: birth, marriage, divorce, death
- Citizenship verification and documentation
- Consular registration for Indonesian nationals residing in Canada
- Assistance for Indonesian nationals in distress
- Repatriation and transfer of human remains (when required)
For Canadian and Foreign Nationals
- Visa processing: tourist, business, education, family reunification, and long-term stays
- Legalization and authentication of Canadian documents for use in Indonesia
- Includes birth certificates, diplomas, police clearances, and corporate records
- Requires prior authentication by Global Affairs Canada
- Notarial services: powers of attorney, affidavits, and declarations
Document Authentication Process - Apostille
Indonesia is a member of the Hague Apostille Convention, which simplifies the legalization process for Canadian public documents intended for use in Indonesia. As of June 2022, documents no longer require consular legalization at the Indonesian Embassy in Ottawa if they carry an apostille.
Apostille Steps for Canadian Documents
- Notarization (if applicable)
- Documents not issued by a Canadian government authority, such as private contracts, translations, or corporate records, must first be notarized by a licensed Canadian notary public.
- Apostille Issuance
- The notarized or original document must be submitted to Global Affairs Canada or a designated provincial authority (e.g., Official Documents Services in Ontario) for apostille certification.
- This confirms the authenticity of the signature and seal on the document.
Once apostilled, the document is legally recognized in Indonesia for administrative, legal, and business purposes. No further legalization by the Indonesian Embassy is required.
For documents issued in Indonesia and intended for use in Canada, an apostille must be obtained from the Indonesian Ministry of Law and Human Rights or other designated authorities.
Apostille Process for Canadian Documents Intended for Indonesia
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When is an apostille needed? |
Canadian public documents to be used in Indonesia require a single-step apostille issued by the appropriate Canadian authority. |
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Description |
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Who can apply? |
Canadian citizens and foreign nationals residing in Canada who intend to use Canadian-issued documents in Indonesia. |
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Fee (in CAD) |
Apostille: Free via Global Affairs Canada (or provincial authorities)
Notary: CAD 35–75
Provincial apostille cost: CAD 10–65, depending on the province, e.g., (Ontario: CAD 16 for notarial documents, CAD 32 for public documents, Quebec: CAD 65 per document, Alberta: CAD 25 per document, British Columbia: CAD 20 per document, Saskatchewan: CAD 50 per document)
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Processing Time |
Notarial processing (if required) typically takes about 5 business days.
Apostille issuance by Global Affairs Canada or provincial authorities may take 10–20 business days.
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Criteria for apostille |
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How to submit |
Apostilles are issued by Global Affairs Canada (for federal documents and for provinces/territories that have not designated their own apostille authority) or by provincial authorities in provinces like Ontario, Quebec, British Columbia, Alberta, and Saskatchewan.
Global Affairs Canada
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Submission Notes |
Courier waybills with account numbers are not accepted; only prepaid shipping labels or envelopes.
Notarization must be completed before submission if the document is unofficial, a translation, or lacks formal certification.
If unsure, notarization prior to apostille submission is recommended to avoid rejection.
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Looking for a Faster Apostille?
Travel and Passport Services at the Indonesian Embassy in Canada
The Embassy of Indonesia in Ottawa provides essential passport and travel-related services for Indonesian citizens residing in or traveling through Canada. These include:
Passport Services Offered
- New Passport Issuance: For first-time applicants or expired passports
- Passport Renewal: For passports nearing expiration
- Replacement of Lost, Stolen, or Damaged Passports: Requires a police report and supporting ID
- Emergency Travel Documents: Issued in urgent cases
- Citizenship Verification: For individuals seeking confirmation of Indonesian nationality
- Civil Registration: Includes birth, marriage, divorce, and death registration
Application Process
All services require in-person submission at the Embassy in Ottawa. Applicants must prepare:
- Valid Indonesian ID card or previous passport
- Proof of Indonesian citizenship (e.g., birth certificate, family card)
- Two recent passport-sized photographs
- For minors: parental consent and presence of both parents or legal guardians
- Completed application forms (available online or at the Embassy)
- Appointments should be scheduled in advance
- Processing times vary depending on the service
Passport Application Fees
Fees are payable in Canadian dollars via:
- Exact cash (in-person only)
- Bank draft or money order payable to Embassy of the Republic of Indonesia
- Credit cards and personal cheques are not accepted
- All consular fees are non-refundable
Applicants should confirm current rates with the Embassy before their appointment.
Important Travel Information for Indonesian Citizens in Canada
- Dual nationals should verify travel document requirements before departure
- Passports should be renewed well in advance of travel
- Emergency contact numbers are available through the Embassy for urgent travel situations
- Indonesian citizens must travel with a valid Indonesian passport when entering or leaving Indonesia, regardless of Canadian citizenship
Visa Requirements for Travel to Indonesia
For Canadian Citizens
- Canadians require a visa for most types of travel to Indonesia
- Visa types include:
- Tourist
- Business
- Family visit
- Study or work
- Applications may be submitted in person at the Embassy or online via Indonesia’s eVisa portal
- Passport must be valid for at least 6 months at the time of entry
- Visa-on-arrival is available for eligible travelers arriving by air, with pre-approval recommended for longer stays
For Other Nationals
- Visa requirements vary by nationality and purpose
- Applications must be submitted online or in person
- Processing times for diplomatic and official visas may take 5–10 working days, with expedited options available
Immigration and Citizenship Services at the Indonesian Embassy in Canada
The Embassy of the Republic of Indonesia in Ottawa provides immigration, visa, and citizenship services for Indonesian nationals residing in Canada, Canadian residents planning to travel or relocate to Indonesia, and foreign nationals requiring entry clearance. All services are processed by prior appointment only, and many applications must be submitted in person, especially those involving biometric data or legal documentation.
Visa Applications for Indonesia
Visa Exemption for Canadians
Canadian citizens do not require a visa for short-term visits to Indonesia for tourism purposes of up to 30 days. This visa-free entry is valid for tourism only and cannot be extended or converted to another visa type. Travelers must:
- Hold a Canadian passport valid for at least six months from the date of entry.
- Present proof of onward or return travel.
- Enter through designated immigration checkpoints.
Important: Canadians planning to work, study, or stay in Indonesia for more than 30 days must apply for the appropriate visa before departure.
Visa Types and Long-Term Stay
Foreign nationals, including Canadians, who intend to remain in Indonesia for more than 30 days must apply for a visa in advance. Common visa categories include:
- Visit Visa (Single or Multiple Entry)
- Limited Stay Visa (VITAS)
- Work Visa
- Student Visa
- Family Reunion Visa
Application Requirements:
- Completed visa application form.
- Valid passport with at least two blank pages.
- Two recent passport-sized photographs.
- Proof of travel itinerary and accommodation.
- Supporting documents based on visa type (e.g., employment contract, university acceptance letter, family relationship certificate).
- Sponsorship letter from an Indonesian entity or individual (for most long-term visas).
Visa Fees (as of 2025):
- Single Entry Visit Visa: CAD 70
- Multiple Entry Visit Visa: CAD 160
- Limited Stay Visa (VITAS): CAD 160
- Work Visa: CAD 160
- Student Visa: CAD 160
Fees are payable in Canadian dollars by debit card or bank draft. Cash and personal cheques are not accepted.
Processing Time:
- Visit Visa: 5–10 business days
- Limited Stay Visa: 10–15 business days
- Work/Student Visa: 2–4 weeks
Indonesian Citizenship Services
Citizenship by Birth or Descent
Indonesian citizenship is primarily acquired through descent (jus sanguinis). Children born abroad to Indonesian parents may be eligible for citizenship registration. Applications must be submitted with:
- Original birth certificate.
- Parents’ Indonesian passports or national IDs.
- Marriage certificate (if applicable).
- Legalized or apostilled documents if issued outside Indonesia.
Processing may take several months, as determinations are made by the Directorate General of Immigration in Jakarta.
Dual Citizenship for Minors
Indonesia permits dual citizenship for children under 18 born to one Indonesian parent and one foreign parent. Registration must be completed before the child turns 18. After that, the child must choose one nationality.
Restoration of Citizenship
Former Indonesian nationals who lost their citizenship may apply for restoration. Requirements include:
- Proof of previous Indonesian citizenship.
- Reason for renunciation.
- Police clearance certificate.
- Application fee: CAD 160
Travel Documents for Indonesian Nationals Abroad
Indonesian nationals in Canada may apply for:
- Emergency Travel Document (SPLP) – for return to Indonesia in cases of lost or expired passports.
- Passport Renewal or Replacement – requires biometric data and supporting documents.
Fees:
- Emergency Travel Document (SPLP): CAD 40
- Passport Renewal: CAD 70 (adults), CAD 40 (minors)
Appointments, Fees, and Processing
All services require a scheduled appointment with the Indonesian Embassy in Ottawa. Walk-ins are not accepted. Fees must be paid at the time of the appointment, typically by debit card or bank draft. Credit cards and cash are not accepted.
Typical Processing Times:
- Visa: 1–2 weeks
- Citizenship: 3–6 months
- Passport: 4–6 weeks
- Emergency Travel Document: 2–3 business days
Applicant Guidance
- Apply well in advance of travel or legal deadlines.
- Ensure all documents are original and properly legalized if issued abroad.
- For minors, both parents must provide consent. If one parent is absent, a notarized authorization is required.
- Keep copies of all submitted documents and receipts.
For full details and downloadable forms, visit the Embassy of Indonesia in Canada.
Indonesian Embassy in Canada and Document Authentication FAQS
Does Indonesia require an apostille or consular legalization?
Indonesia is a full member of the Hague Apostille Convention. As of January 2024, Canadian public documents only need to be apostilled by Global Affairs Canada or a provincial competent authority. Embassy legalization by the Indonesian Embassy in Ottawa is no longer required.
What is an apostille and how does it differ from legalization?
An apostille is a form of international certification that verifies the authenticity of a document for use in another Hague Convention country, like Indonesia. It replaces the traditional two-step process of authentication and embassy legalization with one simplified step issued by Canadian authorities.
Do I still need to visit the Indonesian Embassy in Ottawa for document processing?
No. Since Indonesia accepts apostilles under the Hague Convention, embassy legalization is no longer part of the process. With DAC handling notarization and apostille services, there’s no need to visit the embassy in person.
Can DAC assist with notarizing my documents for the apostille process?
Yes, all documents (except long-form birth certificates) must be notarized by a Canadian notary public before it can be apostilled. DAC coordinates notarization to ensure full compliance.
What types of Canadian documents can be apostilled for use in Indonesia?
Canadian documents commonly apostilled for Indonesia include birth and marriage certificates, RCMP police clearances, academic degrees, transcripts, powers of attorney, business registration records, corporate resolutions, and export-related documents. DAC ensures these are properly prepared, notarized if needed, and submitted to the appropriate Canadian apostille authority.
How long does it take to apostille Canadian documents for use in Indonesia?
Processing times vary depending on the issuing province and document type. Most apostille requests through DAC are completed within 5 to 15 business days, with faster timelines possible for some documents. Translation services may add 2–5 days if required.
Can DAC translate my Canadian documents into bahasa Indonesia?
Absolutely. DAC provides certified translation services from English to Indonesian, ensuring that apostilled documents are linguistically and legally acceptable for Indonesian institutions, universities, or government bodies.
I need to use my Canadian diploma in Indonesia. What are the required steps?
Your diploma may first need to be notarized if it’s not issued by a public authority, in the appropriate jurisdiction for the apostille. After that, it will be apostilled by Global Affairs Canada or a provincial authority-we use the provincial authority in Ottawa. Certified translation may also be required depending on the receiving institution. DAC can assist with each of these steps.
Can the Indonesian Embassy in Canada help with visas or Indonesia travel documentation?
Yes. The Indonesian Embassy in Ottawa offers consular services, including visa processing for Canadian and foreign nationals, passport renewal for Indonesian citizens, and travel documentation such as tourist and student visas. Applicants must submit required forms and supporting documents through the Embassy, often by appointment. It’s important to note that while DAC does not assist with visa services, we ensure your Canadian documents, such as police clearances, medical letters, or financial statements, are apostilled and translated as required for Indonesia immigration or travel applications. For the most current visa requirements, consult the Embassy’s official website or contact the consular office directly.
How do I begin working with DAC to apostille my documents for Indonesia?
Simply request a free quote through our website. DAC will guide you step-by-step, helping with notarization (if needed), obtaining the apostille, and translating your documents for official use.
IN CONCLUSION
You should now have a clearer understanding of the requirements, fees, and procedures to obtain visas, passports, document legalization or apostille, and other consular services from the Indonesia Embassy in Canada.
Navigating embassy processes and government departments can be complex and overwhelming, especially if you are planning to travel, work, study, or immigrate to Indonesia, or if you need to apostille important documents for official use.
At Document Authentication Canada (DAC), we simplify and streamline the entire process for you. We coordinate closely with the Indonesia Embassy in Ottawa and its Consulates to ensure your documents are correctly prepared, submitted, and returned to you on time.
If you need assistance with document translation, notarization, legalization, or apostille, our expert team is here to guide you every step of the way.
Contact us today at 613-229-6674 for a personalized quote and a free document review!
About The Author
Muna Hasen, Director of Customer Experience
Muna Hasen brings a strong background in legal support and community engagement. Born and raised in Ottawa, she has gained valuable experience both across Canada and internationally. Muna is committed to client-centered service, ensuring every interaction is guided by clarity, professionalism, and trust.